コース概要

Introduction

  • A Brief History of Process

  • The Process Perspective

  • Process Management

  • Process Modeling Analysis & Design

  • Business Process Management Framework

  • Business Process Management Systems (BPMS)

  • Business Process Architecture

BPM Implementation Strategies

  • BPM Value Proposition

  • The BPM Community

  • Why automate BPM?

  • Topology of a SOA reference architecture

Aligning IT and Business

  • BPM vs BPMS

  • When to choose a BPMS

  • IT and business must work hand in hand Matching the right technology to your problem

  • Adopting a development model

  • Overview of a BPM system

  • Terms and concepts

Understanding Basic Concepts and Architecture

  • Process Modelling

  • Process Analysis

  • Process Design

  • Components and structure of a BPMS

  • Enterprise Process Management Planning

  • Key Skills, Roles and Responsibilities

Governance and Business strategy

  • The past: data/functions vs objects & services

  • The future: core business logic vs process control

  • Design implications for Architects

  • Alignment of Business and IT

  • The Role of Business Stewardship

  • The Role of Business Rule Analysts

Modelling a process with BPMN

  • The added value of BPMN

  • Composability and basic services

  • Promoting an incremental and iterative approach

  • Why should Use Cases drive the project?

  • Declaration of message properties

  • Use of correlation sets

  • Develop a complex parallel execution of activities

  • Designing concurrency

  • BPMN implemented by vendors

Fault Handling and Exception Management

  • Defining Events
  • Configuring Timeouts
  • Handling Faults
  • Catching Exceptions
  • Compensation Management

Business Rules

  • Motivations for BRs
  • Basic Concepts
  • New Roles of Business and I/T
  • The Business Focus in Business Rules
  • When is a BR Approach Appropriate?
  • New Aspects for Scoping a BR Project
  • Key Elements of a BR Project Plan
  • The Role of a BR Pilot

BPM as enabler of SOA: Key components

  • Application frontends
  • Basic Services
  • Using a Repository
  • Increased agility for the business
  • The BPM Board
  • Distributing technology white papers

Controlling & measuring improvement processes

  • Managing the repository
  • Setup of a quality gateway
  • The 4 pillars of success

Metrics

  • The context of organizational performance
  • What makes a good metric
  • Measurement & management hierarchy
  • Process management: More than measurements
  • Metrics within processes Management roles in measurement
  • Management questions to be answered
  • Pitfalls of process management efforts

Architecture of a BPM System

  • Topology and scalability

  • Design tools

  • Deployment tools

  • Monitoring and management

  • The process engine

  • Process definition repository

Core BPMS features and Interfaces

  • Repository support
  • Database support
  • BAM
  • Human workflow solutions

要求

There are no specific requirements needed to attend this course.

 28 時間

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