コース概要

  • Reviewing and describing a process from start to end
    • from the first contact with client to end of process in back-office
  • Defining key indicators to measure the process performance
    • how to define the most relevant indicators
    • how to measure these indicators, etc.
  • Identifying areas for improvement on the process
    • how to identify these improvements
    • what to focus on
    • what to avoid, etc.
  • Proposing recommendations to improve the process
    • what type of recommendations
    • how to write them
    • how to ensure operational recommendations, etc.
  • Monitoring the improvements
    • which governance structure to monitor the process improvements
    • how often
    • which type of reporting, etc.
 21 時間

参加者の人数



Price per participant

お客様の声 (5)

関連コース

Fintech: A Practical Introduction for Managers

14 時間

Matlab for Prescriptive Analytics

14 時間

Model Based Development for Embedded Systems

21 時間

Requirements Analysis

21 時間

Software Engineering, Requirements Engineering and Testing

63 時間

Python Security

14 時間

Machine Learning with Rules using Python skope-rules

14 時間

BPMN et DMN

28 時間

BPMN, DMN, and CMMN - OMG standards for process improvement

28 時間

Modelling Decision and Rules with OMG DMN

14 時間

OptaPlanner in Practice

21 時間

Business Rule Management (BRMS) with Drools

7 時間

Introduction to Drools 6 for Developers

21 時間

Drools 7 and DSL for Business Analysts

21 時間

Introduction to Drools 7 for Developers

21 時間

関連カテゴリー