Course Outline
Introduction
- 
A Brief History of Process
 - 
The Process Perspective
 - 
Process Management
 - 
Process Modeling Analysis & Design
 - 
Business Process Management Framework
 - 
Business Process Management Systems (BPMS)
 - 
Business Process Architecture
 
BPM Implementation Strategies
- 
BPM Value Proposition
 - 
The BPM Community
 - 
Why automate BPM?
 - 
Topology of a SOA reference architecture
 
Aligning IT and Business
- 
BPM vs BPMS
 - 
When to choose a BPMS
 - 
IT and business must work hand in hand Matching the right technology to your problem
 - 
Adopting a development model
 - 
Overview of a BPM system
 - 
Terms and concepts
 
Understanding Basic Concepts and Architecture
- 
Process Modelling
 - 
Process Analysis
 - 
Process Design
 - 
Components and structure of a BPMS
 - 
Enterprise Process Management Planning
 - 
Key Skills, Roles and Responsibilities
 
Governance and Business strategy
- 
The past: data/functions vs objects & services
 - 
The future: core business logic vs process control
 - 
Design implications for Architects
 - 
Alignment of Business and IT
 - 
The Role of Business Stewardship
 - 
The Role of Business Rule Analysts
 
Modelling a process with BPMN
- 
The added value of BPMN
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Composability and basic services
 - 
Promoting an incremental and iterative approach
 - 
Why should Use Cases drive the project?
 - 
Declaration of message properties
 - 
Use of correlation sets
 - 
Develop a complex parallel execution of activities
 - 
Designing concurrency
 - 
BPMN implemented by vendors
 
Fault Handling and Exception Management
- Defining Events
 - Configuring Timeouts
 - Handling Faults
 - Catching Exceptions
 - Compensation Management
 
Business Rules
- Motivations for BRs
 - Basic Concepts
 - New Roles of Business and I/T
 - The Business Focus in Business Rules
 - When is a BR Approach Appropriate?
 - New Aspects for Scoping a BR Project
 - Key Elements of a BR Project Plan
 - The Role of a BR Pilot
 
BPM as enabler of SOA: Key components
- Application frontends
 - Basic Services
 - Using a Repository
 - Increased agility for the business
 - The BPM Board
 - Distributing technology white papers
 
Controlling & measuring improvement processes
- Managing the repository
 - Setup of a quality gateway
 - The 4 pillars of success
 
Metrics
- The context of organizational performance
 - What makes a good metric
 - Measurement & management hierarchy
 - Process management: More than measurements
 - Metrics within processes Management roles in measurement
 - Management questions to be answered
 - Pitfalls of process management efforts
 
Architecture of a BPM System
- 
Topology and scalability
 - 
Design tools
 - 
Deployment tools
 - 
Monitoring and management
 - 
The process engine
 - 
Process definition repository
 
Core BPMS features and Interfaces
- Repository support
 - Database support
 - BAM
 - Human workflow solutions
 
Requirements
There are no specific requirements needed to attend this course.
Testimonials (1)
The trainer had a great connection with the trainees, understood our expectations and conducted the training in a perfect manner. The training was packed with a lot of new and important information but the knowledge was shared in a very understandable and enjoyable way. The trainer was very patient, knew whenever the trainees required additional examples shown or when to repeat a set of information.The trainer was well prepared, and the materials were prepared in a way that allowed us to practice process modeling, first to understand the language of BPMN and then to work on our processes to deepen the knowledge even further. Overall, I am very satisfied with how the training was conducted.