Explore Our Courses

Assertiveness

 7 時間
A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels. Audience Anyone who is looking to enhance their assertiveness skills Aim This course aims to raise confidence and increase the delegate’s ability to communicate confidently and assertively with colleagues and customers. Objectives By the end of the programme the participants will:
  • Understand and overcome the barriers to being assertive
  • Recognise behaviour traits within yourself and others and learn effective strategies for managing them
  • Communicate effectively with a wide range of people to achieve a win-win situation wherever possible
  • Effectively manage difficult situations.
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Building an Effective Team with Belbin Team Roles

 7 時間
The Team Roles identified by Dr Meredith Belbin are used extensively in organisations worldwide. This course will guide you through the Team Roles theory to help identify ways to use your strengths to your advantage and manage your weaknesses as best you can. The course is suitable for individuals who want to learn to function better in, or improve their management of, teams. It is also ideal for existing teams, who, together, can examine ways to work more effectively in their specific environment.
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Communicating and Influencing For Team Members

 14 時間
By the end of the course, delegates will be able to:
  • Appreciate the need to manage their own behaviour before they can influence others’ behaviour
  • Understand the strengths and weaknesses of the various communications media available
  • Manage their internal and external customers and stakeholders
Format of the course The course will be a highly-interactive combination of:
  • Facilitated Discussions
  • Slide Presentations
  • Exercises and
  • Case Studies
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Communicating and Influencing - For Managers and Team Leaders

 14 時間
Audience Staff who need to be fully aware of the issues surrounding Communicating and Influencing:
  • Their colleagues
  • Their bosses
  • Their internal and external customers and stakeholders
Format of the course The course will be a highly-interactive combination of:
  • Facilitated Discussions
  • Slide Presentations
  • Exercises and Case Studies
By the end of the course, delegates will be able to:
  • Appreciate the need to manage their own behaviour before they can influence others’ behaviour
  • Understand the strengths and weaknesses of the various communications media available
  • Manage their internal and external customers and stakeholders
  • Explain how to deal with the difficult situations they may encounter in the office
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Conflict Resolution, Assertiveness and Self Confidence

 14 時間
In an increasingly globalised world, we work in more multicultural environments where conflicts between individuals and groups are possible. The fundamental belief behind conflict resolution is that conflicts are unavoidable but that they are manageable. Assertiveness, self-confidence, negotiation ability, interpersonal and other skills are pivotal in supporting conflict resolution. In our everyday life, we encounter many occasions where we consciously or unconsciously (with family members, friends, clients, business partners) manage conflicts. Mastering conflict resolution helps to resolve conflicts effectively, as well as helping us to communicate better, persuade efficiently, improve business results as well as enhancing organisational and personal behavior and performance. This course offers a mix of theories and concepts, combined with group exercises and individual activities to enable delegates to share ideas and develop their skills. Objectives:
  • To understand the fundamentals and nuances of conflicts in organizations
  • To explore key concepts, factors, theories, types, and models in conflict resolution
  • To discover the personality types, leadership styles supporting negotiation skills
  • To learn the art of assertiveness and self-confidence
  • To experiment, experience and practice conflict resolutions 
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Influencing and Avoiding Conflict

 21 時間
Audience
  • Staff who need to be fully aware of the issues surrounding Influencing and Avoiding Conflict with : 
    • Their colleagues
    • Their bosses
    • Their internal and external customers and stakeholders
Course Objectives By the end of the course, delegates will be able to:
  • Appreciate the need to manage their own behaviour before they can influence others’ behaviour
  • Understand the strengths and weaknesses of the various communications media available
  • Manage their internal and external customers and stakeholders
Format The course will be a highly-interactive combination of:
  • Facilitated Discussions
  • Slide Presentations
  • Exercises and 
  • Case Studies
続きを読む...

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お客様の声(6)

トレーニングは私のニーズに合わせて調整されました

Patricia - Embraer
コース - Influencing and Avoiding Conflict

Machine Translated

実りあるトレーニングをしてくれたアビ・トレーナーに感謝します。受講者全員のことをよく知ろうとしてくれたので、私たちのニーズに合ったトレーニングができたと思います。理論とアクティビティがバランスよく組み込まれていて、私たちを飽きさせない工夫が素晴らしかったです。また、内容が要点に即しており、簡潔であったこと。

Rainey Clarecia - Talentvis
コース - Communicating and Influencing - For Managers and Team Leaders

Machine Translated

エロディと私たちとの間のすべてのやりとり。 Good 比の理論/実践。

Hayere Nathalie - Axway
コース - Communicating and Influencing For Team Members

Machine Translated

That she was replying to the questions and explaining everything with details, considering specific conditions and situations.

Marta Gralewska - Roche
コース - Assertiveness

演習をしたり、お互いに学んだり、少人数または大人数のグループで同僚と仮想的に会ったりする

Gergely Csuti - BioLife Plazma Hungary Kft. / Sanaplasma Kft.
コース - Conflict Resolution, Assertiveness and Self Confidence

Machine Translated

The team vs. team exercise. It made me cognizant of the negative behaviours of my strong areas.

Jordan Ruegg
コース - Building an Effective Team with Belbin Team Roles

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