Jira Service Managementのトレーニングコース

This instructor-led, live training in 日本 (online or onsite) walks participants through the deployment of a JIRA instance. Participants will learn the advanced usage of JIRA, JIRA installation, configuration, upgrading and migration, how to customize JIRA for their projects, add, manage and assign users, groups and project roles, configure and manage dashboards, define emails and notifications, apply JIRA security schemes, manage JIRA permissions, perform JIRA troubleshooting, install and customize JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Have an in-depth understanding of JIRA administration.
• Customize JIRA based on their own business needs.
• Define JIRA emails and notifications.
• Manage and assign users, groups, project roles.
• Manage JIRA permissions and security schemes.
• Perform JIRA troubleshooting.
• Deploy and customize JIRA service desk.

Upon completing the training, participants will be capable of independently managing, optimizing, and customizing JIRA in a corporate environment.

This instructor-led, live training in 日本 introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

このインストラクター主導のライブトレーニングでは、参加者がJIRAプロジェクトの作成と管理を行うプロセスを通じて、JIRAのソフトウェア計画、追跡、およびリリースのアプローチについて紹介します。

このトレーニング終了時には、参加者は以下のことができるようになります：

• JIRAのユーザーインターフェイスとワークフローの概念と機能を理解する。
• 課題を追加、変更、複製、リンクし、優先順位付けを行う。
• 課題をワークフロー全体で進行させる。
• 検索を実行する。
• 画面とフィルターの管理とカスタマイズを行う。

JIRA Software is a powerful tool for Project Management and people tend to focus more on the tool than the method itself.

This instructor-led, live training introduces the participants to the power of Jira and Confluence, working together to serve the only purpose of helping the team to deliver successfully the product / project. The team will learn how to properly use these tools to be more efficient handling User Requirements, Testing, Communication, centralized in one place.

Will be studied JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning and dependencies, Jira/Confluence linkage, reporting, important fields and custom fields, issue types, screen & filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage the project properly
• Manage issues effectively
• Build the necessary screen to handle issue types
• Create workflows and boards, and understand their interaction
• Perform basic and advanced searches and analysis
• Generate and review reports necessary for the team and the management

This instructor-led, live training in 日本 (online or onsite) is aimed at intermediate-level project managers who wish to create, execute, and manage forms in Jira effectively.

By the end of this training, participants will be able to:

• Understand Jira's core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data effectively.
• Optimize form-related processes for various project types and teams.

この講師主導のライブトレーニング（オンラインまたはオンサイト）は、初心者から中級者のプロフェッショナル向けで、Xrayプラグインの統合と利用方法、ユーザーロールと権限の管理、データの最適なインポート方法、効果的なストレージ管理などを学びたい方を対象としています。

このトレーニングが終了した時点で、参加者は以下のことが Able になります：

• テスト管理のためのXrayプラグインを統合および設定する。
• Jiraのユーザープロファイルを管理し、適切なロールと権限を割り当てる。
• 最善の慣行に従ってデータを効率的にJiraにインポートする。
• Jiraのストレージ使用量を最適化し、データ管理戦略を実装する。

JIRA is a Java based web application that provides project and issue tracking for improving the agility of software development.

In this instructor-led, live training, participants will learn how to use Jira to implement a Kanban approach to Agile within their organization.

By the end of this training, participants will be able to:

• Understand the principles behind Agile and Kanban
• Use Jira to create and manage a Kanban project
• Customize Jira to fit the needs of their organization
• Perform basic and advanced searches and analysis
• Generate and review reports

Audience

• Product managers
• Software developers
• Test engineers
• Business analysts

Format of the Course

• Part lecture, part discussion, exercises and heavy hands-on practice in a live-lab environment.

Note

• To request a customized training for this course, please contact us to arrange.