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コース概要
Defining the Target Market
- Understanding audience personas
- Market research techniques
- Identifying social media habits of target customers
Selecting the Right Social Media Platforms
- Comparing platforms (Facebook, Instagram, LinkedIn, Twitter, TikTok, etc.)
- Aligning business goals with platform strengths
- Optimizing profiles for engagement
Building a Social Media Strategy
- Developing content pillars and content types
- Creating a content calendar and scheduling posts
- Balancing organic and paid content
Competitor Analysis
- Identifying key competitors
- Analyzing their social media strategies
- Adapting insights for competitive advantage
Creating and Managing Paid Ads
- Introduction to social media advertising
- Setting up ad campaigns and targeting audiences
- Tracking ad performance and optimization
Community Moderation and Engagement
- Best practices for responding to followers
- Handling negative feedback and complaints
- Encouraging user-generated content and interaction
Social Media Crisis Management
- Recognizing potential social media crises
- Developing a crisis response plan
- Maintaining brand credibility under pressure
Measuring Success with Social Media Metrics
- Key performance indicators (KPIs) in social media
- Using analytics tools to track progress
- Adapting strategies based on data insights
Social Media Policies and Ethics
- Creating internal social media guidelines
- Legal considerations and data privacy
- Ethical engagement and responsible content sharing
Summary and Next Steps
- Recap of key concepts
- Resources for continued learning
- Q&A and discussion
要求
- Basic understanding of social media platforms
- Familiarity with digital marketing concepts
- Experience in content creation is beneficial
Audience
- Social media managers
- Marketing professionals
21 時間
お客様の声 (2)
Irma was attuned to us as learners and our business needs. It was clear that she was actively listening to us from the informed feedback she then provided.
Siobhan - Raintree
コース - Digital Marketing for Software-as-a-Service (SaaS)
彼女はみんなの質問に簡単に答えることができました...彼女の専門知識が明確に示されました。
Yunus - Vodacom
コース - Digital Marketing
Machine Translated