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コース概要
Understanding Ourselves and Others
- Understanding that when we ask others to attend a meeting we are imposing upon them our list of priorities
- What makes us behave the way we do?
- Are we aware how our behaviour affects others: do they always respond in the way we want them to and in the way that they should? If not, why not…?
The Process for Managing Meetings
- Why is a meeting necessary; what are the alternatives; are any of the alternatives preferable?
- The process for calling, managing and preparing for meetings:
- Creating a meaningful agenda covering the objectives for the meeting, the subject(s) to be covered and suggested timings
- Inviting only the right people – and nobody else
- Managing the meeting: allowing only relevant contributions (but being careful to differentiate between relevant and irrelevant); keeping to the agenda; keeping to time
- Creating outputs: not necessarily detailed minutes but, at least, actions points
- Arranging follow-up meeting(s)
Attending Meetings
- Do I need to attend all the meetings to which I am invited?
- How do I decide whether (or not) to attend meetings?
- What justifications do I have for declining to attend?
- What else am I allowed to do during a meeting related to attendees, subject matter being discussed and timings?
Other Personal Efficiency and Time Management Issues
- Setting Objectives – personal and professional – and keeping to them
- Work Prioritisation
- How do I decide what needs to be done?
- How do I prioritise these activities?
- Employee-Imposed Time: are my staff and colleagues working for me or am I working for them…?
- Time Bandits: what else steals time away from me and what can I do about it?
- E-mails
- Telephone calls
- Unplanned interruptions
- Displacement activities: procrastination…
- Other things…
- Effective Delegation
- Assertiveness: seeking a compromise; learning to say “no” effectively
7 時間
お客様の声 (6)
練習は本当に楽しかったです
Jakub - AXA XL
コース - Business Communication Skills
Machine Translated
エロディと私たちとの間のすべてのやりとり。 Good 比の理論/実践。
Hayere Nathalie - Axway
コース - Communicating and Influencing For Team Members
Machine Translated
実りあるトレーニングをしてくれたアビ・トレーナーに感謝します。受講者全員のことをよく知ろうとしてくれたので、私たちのニーズに合ったトレーニングができたと思います。理論とアクティビティがバランスよく組み込まれていて、私たちを飽きさせない工夫が素晴らしかったです。また、内容が要点に即しており、簡潔であったこと。
Rainey Clarecia - Talentvis
コース - Communicating and Influencing - For Managers and Team Leaders
Machine Translated
workshop mode, positive energy, valuable tips and the way of passing them on. cool!
Sylwia - LKQ Polska Sp. z o. o.
コース - Efektywna komunikacja interpersonalna i rozwiązywanie konfliktów
トレーニングは私のニーズに合わせて調整されました
Patricia - Embraer
コース - Influencing and Avoiding Conflict
Machine Translated
退屈にならないように詳細に話さず、積極的に傾聴し、何が重要で何が必要かを共有/説明する
Anita Albert - Euro-Center Prague
コース - Communication and Teamwork
Machine Translated